Recruitment made easy
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When you need to hire the best talent in London, it is best to leave it to the best. Staff Giant being one of the top-notch London recruitment agency can help you throughout the process. We have a team of experienced personnel who have the right strategy to find you the best talent in the industry. Everything we do starts with a proper strategy. To achieve this, we ingrain ourselves in the organization, getting to what matters by asking different kinds of questions. We then strategically identify the right platforms, tactics as well as technologies that will deliver on your recruitment targets.
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Now let me explain about such services in a very simple way.
As a BPO Employee, you sometime come around a situation, where you have no idea why a customer is unable to use the services agreed with a Service Provider.
In such cases, you dial a number or walk or escalate the query to a team you have been asked to. This “Back Office Team”, with some additional tool and application, finally come up with various scenarios (Failed Validation, Roaming Disabled, Unpaid Bill for Another Services etc.)
In other words, we also term such option as Level 2(Technical Issues), and depending upon the services an organisation provides, these Back Office Services are of different types.
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Hello. The back office is a 24/7 job supporting clients abroad, even if you work for four years, your training will not be that good, some get bored and go to the front office, problems exist, but in a different way, in general, work is work, remember that the best work is to create it for yourself, where no one has to kick you out.
Unlike other professions, in a back office in bpo , your personal achievements matter a lot and you can choose your own pace to achieve these goals. Only your efforts will lead to your career growth.