I haven't fix it of yet, still waiting for Video Stream Developers to get back to me. I depend on this app a lot as it is fantastic when it does work.

I have deleted the app and reinstalled in.
I have removed all exceptions from windows firewall and tried to add it in again to allow it to run on the port number.
I open video stream through the app icon via Google Chrome.

I am not sure what else can be done at the moment and assistance is required.

Update: I have just disabled windows firewall and windows defender and still having the same issue. Please help if anyone knows something I am doing wrong.

Attached the log.
Videostream-ATTACH-ME (6).txt

I have tried the Firewall Fix and still no Luck. Here are my logs

[info] VideostreamApplication: Version:, 2.0.0.18
[info] VideostreamApplication: Locale:, en_GB
[info] VideostreamApplication: Platform:, Win32
[info] VideostreamApplication: UserAgent:, Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36
[log] SubtitleController.prototype.setEncoding: Encoding set to:, utf-8
[log] ImageCache.load: Successfully loaded image cache.
[log] FontController._deleteEntry: Deleted, /fonts/eff2b4d5-b3de-4b3b-b4b1-39f832c08aba
[log] FontController.clearFontCache: Successfully cleared font cache.
[log] VideostreamApplication._bindNetworkAdapter:, Starting HTTP server on, {6EB7F010-5BC7-470D-B1B5-8F062B48A03B}, (192.168.1.100)
[log] VideostreamApplication._bindNetworkAdapter:, Starting MobileAppServer server on, {6EB7F010-5BC7-470D-B1B5-8F062B48A03B}, (192.168.1.100)
[log] VideostreamApplication._bindNetworkAdapter:, Starting HTTP server on, lo, (127.0.0.1)
[log] VideostreamApplication._bindNetworkAdapter:, Starting MobileAppServer server on, lo, (127.0.0.1)
[log] MulticastConnection.start: Success, 0.0.0.0
[info] [Native], VideostreamInstance::Init: Videostream Transcoder (32-bit) Module
[info] [Native], VideostreamInstance::Init: Build Date: Oct 22 2014 Time: 13:48:42
[info] [Native], BindleFilesystem::register: Registered bindlefs.
[info] [Native], BufferFilesystem::register: Registered bufferfs.
[info] [Native], QuotaFilesystem::register: Registered quotafs.
[log] [Native], FileUtilities::mount: Successfully mounted /tmp
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/library
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/transcode/basic
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/transcode/hls
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/public/attachments
[log] [Desktop], Chromecast.initialize: Successfully initialized Chromecast API.
[log] VideostreamNativeModule.initialize: Native module communicating successfully.
[log] VideostreamNativeModule.initialize: Native module initialized successfully.
[log] DesktopCommunicator._onSetup: Desktop setup
[log] IdentityInterface.isSubscribed: Not in cache!
[log] App has the "identity" permission.
[log] [Desktop], SettingsDialog._onBackgroundSubtitleEncodingChange, utf-8
[log] IdentityInterface.isSubscribed: No token.

**Another Log after deleting and reinstalling Video Stream
**
[info] VideostreamApplication: Version:, 2.0.0.18
[info] VideostreamApplication: Locale:, en_GB
[info] VideostreamApplication: Platform:, Win32
[info] VideostreamApplication: UserAgent:, Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36
[log] SubtitleController.prototype.setEncoding: Encoding set to:, utf-8
[log] VideostreamApplication._bindNetworkAdapter:, Starting HTTP server on, {6EB7F010-5BC7-470D-B1B5-8F062B48A03B}, (192.168.1.100)
[log] VideostreamApplication._bindNetworkAdapter:, Starting MobileAppServer server on, {6EB7F010-5BC7-470D-B1B5-8F062B48A03B}, (192.168.1.100)
[log] VideostreamApplication._bindNetworkAdapter:, Starting HTTP server on, lo, (127.0.0.1)
[log] VideostreamApplication._bindNetworkAdapter:, Starting MobileAppServer server on, lo, (127.0.0.1)
[log] ImageCache.load: Successfully loaded image cache.
[log] MulticastConnection.start: Success, 0.0.0.0
[log] [Desktop], Chromecast.initialize: Successfully initialized Chromecast API.
[log] DesktopCommunicator._onSetup: Desktop setup
[log] IdentityInterface.isSubscribed: Not in cache!
[log] [Desktop], SettingsDialog._onBackgroundSubtitleEncodingChange, utf-8
[log] App has the "identity" permission.
[log] IdentityInterface.isSubscribed: No token.
[info] [Native], VideostreamInstance::Init: Videostream Transcoder (32-bit) Module
[info] [Native], VideostreamInstance::Init: Build Date: Oct 22 2014 Time: 13:48:42
[info] [Native], BindleFilesystem::register: Registered bindlefs.
[info] [Native], BufferFilesystem::register: Registered bufferfs.
[info] [Native], QuotaFilesystem::register: Registered quotafs.
[log] [Native], FileUtilities::mount: Successfully mounted /tmp
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/library
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/transcode/basic
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/transcode/hls
[log] [Native], FileUtilities::mount: Successfully mounted /mnt/public/attachments
[log] VideostreamNativeModule.initialize: Native module communicating successfully.
[log] VideostreamNativeModule.initialize: Native module initialized successfully.
[info] [Native], Process::run: ffprobe -v quiet -show_format -show_streams -show_chapters -print_format json=c=1:sv=replace:svr=#@! /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[log] MediaSourceFactory.analyze: Compatible file?, Yes
[log] MediaSourceFactory.analyze: Format information:
[log] Format: mov,mp4,m4a,3gp,3g2,mj2 (~100%), 38s, 828kBits/s, 3854kB
Stream (video): h264, avc1 (0x31637661), Main, Level 2.1, 1 ReFrames, yuv420p, 480x272, 30.00 fps
Stream (audio): aac, mono, 1 channels, 44.100 kHz, fltp
[log] MediaSourceFactory.processVideoStream: Stream 0 will transcode to fix the orientation.
[log] MediaSourceFactory.analyze: HLS, disabled.
[log] DesktopCommunicator::_onPlayerProbeComplete,
[info] [Native], Process::terminate: Termination requested for FFprobe. Waiting for process thread to join...
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[log] [Native], TranscodeTask::initialize: Successfully changed working directory to /mnt/public/attachments/fonts/56fad2da-9094-4e25-a582-b6b44fa209e2/
[log] NativeTaskController._handleMessage: Got message with invalid address:, [object Object]
[info] [Native], Process::run: ffmpeg -v quiet -copyts -y -dump_attachment:t IGNORE_ME -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[log] VideostreamApplication._requestKeepAwake: Enabling keep-awake.
[log] [Desktop], Chromecast._setSession: Session, connected:, D29ACD46-703D-0D5D-2157-EF3A98BF91B2
[log] ChromecastCastDevice: Receiver Version:, 1
[info] [Native], Process::terminate: Termination requested for FFmpeg. Waiting for process thread to join...
[log] [Native], BufferFilesystemPrivate::release: Reference count for file: /output.mkv has reached 0, garbage collecting.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[info] [Native], Process::run: ffmpeg -v quiet -ss 30 -copyts -y -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[log] [Native], BufferFilesystemPrivate::release: Reference count for file: /output.mkv has reached 0, garbage collecting.
[info] [Native], Process::terminate: Termination requested for FFmpeg. Waiting for process thread to join...
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[info] [Native], Process::run: ffmpeg -v quiet -ss 38 -copyts -y -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[log] [Native], BufferFilesystemPrivate::release: Reference count for file: /output.mkv has reached 0, garbage collecting.
[info] [Native], Process::terminate: Termination requested for FFmpeg. Waiting for process thread to join...
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[info] [Native], Process::run: ffmpeg -v quiet -ss 8 -copyts -y -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[info] [Native], Process::terminate: Termination requested for FFmpeg. Waiting for process thread to join...
[log] [Native], BufferFilesystemPrivate::release: Reference count for file: /output.mkv has reached 0, garbage collecting.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[info] [Native], Process::run: ffmpeg -v quiet -copyts -y -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[info] [Native], Process::terminate: Termination requested for FFmpeg. Waiting for process thread to join...
[log] [Native], BufferFilesystemPrivate::release: Reference count for file: /output.mkv has reached 0, garbage collecting.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[info] [Native], Process::run: ffmpeg -v quiet -ss 30 -copyts -y -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[info] [Native], Process::terminate: Termination requested for FFmpeg. Waiting for process thread to join...
[log] [Native], BufferFilesystemPrivate::release: Reference count for file: /output.mkv has reached 0, garbage collecting.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.
[info] [Native], Process::terminate: Process terminated. Return Code = 0
[info] [Native], Process::run: ffmpeg -v quiet -ss 4 -copyts -y -i /mnt/library/56fad2da-9094-4e25-a582-b6b44fa209e2 -map 0:0 -vcodec libx264 -preset ultrafast -threads 4 -pix_fmt yuv420p -vprofile high -vlevel 4.1 -vf transpose=1 -crf 19 -map 0:1 -acodec copy -f matroska /mnt/transcode/basic/output.mkv
[log] [Native], ProcessInstanceThread_run: Thread starting.
[log] [Native], BufferFilesystemPrivate::unlink: Reference count for file: /output.mkv is 2, garbage collection is pending.
[log] [Native], ProcessInstanceThread_cleanup: Thread exiting.

Hi

I have been having this problem for a while now. I have configured everything correctly and I know it works as I cast BBC iplayer and you tube from my laptop.

I have attached a screen shot to show what is happening. It loads the video and says it is playing but it is not playing as the time is not moving and nothing is being streamed on my TV expect the Video stream logo. In the top right hand corner displays it is connected to video stream. The pause button, forward and rewind buttons are inactive too.

Please help, not sure what the problem is.